Terms of service
TERMS OF SERVICE
Last Updated: [DATE]
Welcome to Unico.
These Terms of Service ("Terms", "Terms of Service", or "Agreement") govern your access to and use of the Unico website, https://unicomail.shop/ (the "Website"), and any products, services, features, or content made available through the Website.
The terms "Unico," "we," "us," and "our" refer to the operator of the Unico online store. The terms "you," "your," "customer," or "user" refer to any person who accesses the Website or purchases products from us.
By accessing our Website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service and all policies referenced in them. If you do not agree with these Terms, please do not use our Website or Services.
1. ELIGIBILITY AND USE OF THE WEBSITE
By using this Website, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide to us is accurate, complete, and current.
You will use the Website only for lawful purposes.
You will comply with all applicable laws and regulations while using our Website.
If you are under the legal age required to enter into a contract under applicable law, you may use the Website only with the involvement and supervision of a parent or legal guardian.
2. ACCOUNT TERMS
Certain features of our Website may require you to create an account.
You are responsible for:
Providing accurate and complete account information.
Keeping your account information updated.
Maintaining the confidentiality of your login credentials.
All activities carried out through your account.
Immediately notifying us if you believe your account has been accessed without your permission.
We reserve the right to suspend or terminate an account if we reasonably believe that the account is being used fraudulently, unlawfully, abusively, or in violation of these Terms.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes, prices, and other information displayed on our Website are accurate.
However:
Product colours may appear slightly different depending on your device or screen settings.
Product images may be for illustrative purposes where clearly indicated.
Minor differences in product appearance, packaging, or presentation may occur.
Product availability may change without prior notice.
We reserve the right to correct errors, update information, modify product details, or discontinue products at any time without prior notice.
4. PRICING AND PAYMENT
All prices displayed on the Website are in Indian Rupees (₹) unless otherwise stated.
Applicable taxes, shipping charges, COD charges, or other fees may be displayed during checkout or as otherwise applicable.
We reserve the right to change prices at any time. Any price change will generally not affect an order that has already been successfully confirmed, except in cases of obvious pricing errors, technical errors, or fraudulent activity.
We may accept payments through payment methods made available on our Website, which may include online payment gateways, UPI, cards, net banking, wallets, or Cash on Delivery (COD), where available.
You agree to provide accurate and valid payment and billing information.
We are not responsible for delays or failures caused by third-party payment providers, banks, or financial institutions.
5. ORDER PLACEMENT AND ACCEPTANCE
Placing an order on our Website constitutes an offer by you to purchase the selected product(s) under these Terms.
After placing an order, you may receive an order confirmation by email, SMS, or other available communication methods.
An order confirmation does not necessarily guarantee final acceptance of the order.
We reserve the right to accept, reject, cancel, or limit any order for reasonable reasons, including:
Product availability or stock limitations.
Incorrect product pricing or information.
Errors in product descriptions.
Incorrect or incomplete customer information.
Payment failure or inability to verify payment.
Suspected fraud or suspicious activity.
Delivery restrictions.
Violation of applicable laws or our policies.
Other reasonable business or legal reasons.
If we cancel an order after receiving payment, any eligible refund will be processed according to our Return & Refund Policy and applicable law.
6. ORDER CANCELLATION
You may request cancellation of an order by contacting us at [jonishsachinkumar@gmail.com] as soon as possible after placing the order.
Cancellation requests may not be accepted once the order has been processed, packed, shipped, or handed over to the delivery partner.
If an eligible cancellation is approved, the refund will be processed according to our applicable refund procedures.
For further details, please refer to our Return & Refund Policy.
7. SHIPPING AND DELIVERY
We aim to process and deliver orders within the estimated timeframe provided at checkout or communicated to you.
Delivery time may vary depending on:
Delivery location.
Product availability.
Courier partner.
Logistics conditions.
Weather.
Public holidays and festivals.
Incorrect or incomplete delivery information.
Circumstances beyond our reasonable control.
We are not responsible for delays caused by third-party courier or logistics providers, natural disasters, government restrictions, strikes, or other events beyond our reasonable control.
For detailed information, please refer to our Shipping Policy.
8. RETURNS, EXCHANGES, AND REFUNDS
Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy.
Unless otherwise stated for a specific product, eligible returns must generally be requested within [7 days] of receiving the order.
Products must meet the applicable return conditions, including being unused, undamaged, and returned with original packaging, tags, and accessories where applicable.
If you receive a damaged, defective, or incorrect product, you should contact us at [jonishsachinkumar@gmail.com] within [48 hours] of delivery, along with appropriate photographs or videos where requested.
Refunds for approved returns will generally be processed within [5 business days] after the returned product has been received and inspected.
The time required for the refund to appear in your bank account or payment method may depend on your bank or payment service provider.
For complete details, please read our Return & Refund Policy.
9. PROHIBITED USES
You agree not to use our Website or Services:
For any unlawful or fraudulent purpose.
To violate any applicable law or regulation.
To impersonate another person or entity.
To provide false or misleading information.
To interfere with the security or operation of the Website.
To introduce viruses, malware, or harmful code.
To attempt to gain unauthorised access to our systems.
To collect or misuse personal information of other users.
To copy, reproduce, or commercially exploit our content without permission.
To engage in activities that may damage our reputation or business.
To interfere with another customer's use of the Website.
To use automated systems or methods to access or extract Website content without our permission.
We reserve the right to suspend or terminate access to our Website where we reasonably believe that these Terms have been violated.
10. INTELLECTUAL PROPERTY
All content available on the Website, including but not limited to:
Unico name and logo;
Brand identity;
Text and written content;
Product descriptions;
Images and photographs;
Graphics and designs;
Videos;
Website layout and design;
Software and other materials;
is owned by, licensed to, or used by Unico with permission, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any Website content without prior written permission from the applicable rights holder, except where permitted by applicable law.
11. USER-GENERATED CONTENT
If you submit reviews, comments, photographs, feedback, or other content to us, you agree that the content:
Is accurate and not misleading.
Does not violate any applicable law.
Does not infringe the intellectual property or privacy rights of another person.
Does not contain unlawful, abusive, defamatory, or harmful material.
By submitting content to us, you grant Unico a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or applicable laws.
12. THIRD-PARTY SERVICES
We may use third-party service providers to support our Website and Services, including:
Payment gateways.
Banks and financial institutions.
Courier and logistics providers.
Hosting and technology providers.
Analytics services.
Marketing and communication services.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the independent actions, policies, availability, or performance of third-party service providers, except where required by applicable law.
13. PRIVACY AND PERSONAL INFORMATION
Your use of our Website is also subject to our Privacy Policy.
We may collect and process personal information required to provide our Services, process orders, arrange delivery, process payments, provide customer support, and comply with legal obligations.
Please review our Privacy Policy to understand how your information is collected, used, stored, and protected.
14. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Website and Services are provided on an "as available" and "as is" basis.
We do not guarantee that:
The Website will always be available or uninterrupted.
The Website will be completely free from errors.
All information will always be accurate or complete.
The Website will be free from viruses or other harmful components.
However, nothing in these Terms is intended to exclude or limit any consumer rights or statutory protections that cannot legally be excluded or limited under applicable law.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Unico shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or Services.
This may include losses resulting from:
Temporary Website unavailability.
Internet or network failures.
Third-party payment service interruptions.
Courier or logistics delays.
Events beyond our reasonable control.
Unauthorised access caused by circumstances beyond our reasonable control.
Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Unico, its owners, employees, service providers, and representatives from claims, losses, liabilities, damages, or expenses arising from:
Your violation of these Terms.
Your unlawful use of the Website.
Your misuse of our Services.
Your violation of another person's rights.
Any false or misleading information provided by you.
This provision will apply only to the extent permitted by applicable law.
17. FORCE MAJEURE
We shall not be responsible for any delay or failure to perform our obligations caused by circumstances beyond our reasonable control.
Such circumstances may include, but are not limited to:
Natural disasters.
Floods, earthquakes, or severe weather.
Fire.
War or civil unrest.
Government restrictions.
Epidemics or pandemics.
Strikes or labour disruptions.
Transportation disruptions.
Internet or telecommunications failures.
Other unforeseen events beyond our reasonable control.
18. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified or removed to the minimum extent necessary.
The remaining provisions of these Terms shall continue to remain valid and enforceable.
19. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms of Service at any time.
Any changes will be published on this page with an updated "Last Updated" date.
Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
20. GOVERNING LAW AND JURISDICTION
These Terms of Service and your use of the Website shall be governed by the applicable laws of India.
Any dispute arising from or relating to these Terms, the Website, or our Services shall be subject to the jurisdiction of the competent courts at Kolkata, West Bengal, India, to the extent permitted by applicable law.
Nothing in these Terms is intended to restrict any consumer rights or remedies available to you under applicable law.
21. CONTACT US
If you have any questions, concerns, complaints, or requests regarding these Terms of Service, our Website, or our Services, please contact us:
Store Name: Unico
Website: https://unicomail.shop/
Email: jonishsachinkumar@gmail.com
Business Address: Kankinara, Kolkata, West Bengal – 743126
Phone: [PHONE NUMBER]
Customer Support Hours: [24 hours]
© 2026 Unico. All Rights Reserved.